{"id":107,"date":"2026-08-16T02:17:20","date_gmt":"2026-08-16T02:17:20","guid":{"rendered":"https:\/\/www.lerochernoir.com\/?page_id=107"},"modified":"2026-09-11T15:38:03","modified_gmt":"2026-09-11T15:38:03","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/www.lerochernoir.com\/fr\/privacy-policy-2\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"
\n

Last updated: September 11, 2026<\/strong><\/p>\n\n\n\n

Le Rocher Noir respects your privacy and is committed to protecting the personal information you provide when visiting our website, creating an account, placing an order, contacting us, or subscribing to our communications.<\/p>\n\n\n\n

This Privacy Policy explains what information we collect, why we collect it, how it may be used or shared, and the choices and rights available to you.<\/p>\n\n\n\n

Le Rocher Noir operates from Qu\u00e9bec, Canada.<\/p>\n\n\n\n

1. Information We Collect<\/h2>\n\n\n\n

Depending on how you interact with our website, we may collect information such as:<\/p>\n\n\n\n

    \n
  • Your name<\/li>\n\n\n\n
  • Email address<\/li>\n\n\n\n
  • Telephone number<\/li>\n\n\n\n
  • Billing and shipping addresses<\/li>\n\n\n\n
  • Account information<\/li>\n\n\n\n
  • Order and transaction information<\/li>\n\n\n\n
  • Products purchased and order history<\/li>\n\n\n\n
  • Information you provide through contact forms or other communications<\/li>\n\n\n\n
  • Newsletter subscription preferences<\/li>\n\n\n\n
  • IP address, browser type, device information and basic website activity<\/li>\n\n\n\n
  • Information necessary to prevent fraud, abuse and security threats<\/li>\n<\/ul>\n\n\n\n

    When you place an order, we collect the information necessary to process your purchase, prepare your products, arrange delivery, provide customer service and maintain appropriate business and transaction records.<\/p>\n\n\n\n

    2. Payments<\/h2>\n\n\n\n

    Payments on our website are processed using Square<\/strong>.<\/p>\n\n\n\n

    Payment information required to complete a transaction is securely processed by Square. Le Rocher Noir does not directly receive or store your complete payment card number.<\/p>\n\n\n\n

    Square may process information including payment information, transaction details, billing and shipping information, device information and other information necessary to process and secure a transaction.  <\/p>\n\n\n\n

    You can learn more from  \u2060Square’s Privacy Notice.<\/p>\n\n\n\n

    3. Shipping and Order Fulfillment<\/h2>\n\n\n\n

    When you place an order requiring delivery, information necessary to fulfill the shipment may be provided to ShipTime<\/strong> and the shipping carrier selected or used to deliver your order.<\/p>\n\n\n\n

    This may include your:<\/p>\n\n\n\n

      \n
    • Name<\/li>\n\n\n\n
    • Shipping address<\/li>\n\n\n\n
    • Email address<\/li>\n\n\n\n
    • Telephone number<\/li>\n\n\n\n
    • Shipment and order information<\/li>\n<\/ul>\n\n\n\n

      ShipTime uses customer and shipment information to process and manage shipments through third-party shipping providers.  <\/p>\n\n\n\n

      You can learn more from  \u2060ShipTime’s Privacy Policy.<\/p>\n\n\n\n

      4. Customer Accounts<\/h2>\n\n\n\n

      If you create an account on our website, we store the information associated with your account so that you can access features such as your order history and account information.<\/p>\n\n\n\n

      You are responsible for maintaining the confidentiality of your account credentials.<\/p>\n\n\n\n

      You may review or update certain account information through the My Account<\/strong> section of our website.<\/p>\n\n\n\n

      5. Contact Forms and Communications<\/h2>\n\n\n\n

      When you contact Le Rocher Noir through a contact form, email or another communication method, we may collect the information you voluntarily provide, including your name, email address and the contents of your message.<\/p>\n\n\n\n

      We use this information to respond to your inquiry, provide customer support and maintain appropriate records of our communications.<\/p>\n\n\n\n

      6. Newsletter and Marketing Communications<\/h2>\n\n\n\n

      If you voluntarily subscribe to our mailing list, we may use your email address to send you news, product releases, limited-edition announcements and other Le Rocher Noir communications.<\/p>\n\n\n\n

      Subscription to marketing communications is optional.<\/p>\n\n\n\n

      You may unsubscribe at any time using the unsubscribe option provided in our marketing communications.<\/p>\n\n\n\n

      Transactional messages relating to an order, payment, shipment or customer-service request are separate from marketing communications and may still be sent when necessary to provide services you requested.<\/p>\n\n\n\n

      7. Cookies and Similar Technologies<\/h2>\n\n\n\n

      Our website uses cookies and similar technologies necessary to operate the website and online store.<\/p>\n\n\n\n

      These technologies may be used to:<\/p>\n\n\n\n

        \n
      • Maintain your shopping cart and checkout session<\/li>\n\n\n\n
      • Remember certain preferences<\/li>\n\n\n\n
      • Allow customer accounts and login functionality to operate<\/li>\n\n\n\n
      • Process payments<\/li>\n\n\n\n
      • Maintain website security<\/li>\n\n\n\n
      • Prevent fraud and malicious activity<\/li>\n\n\n\n
      • Measure website performance and usage, where applicable<\/li>\n<\/ul>\n\n\n\n

        Where required, optional cookies or similar technologies will be used according to the choices you make through our cookie-consent system.<\/p>\n\n\n\n

        Disabling certain necessary cookies may prevent parts of the website, shopping cart, account or checkout from functioning correctly.<\/p>\n\n\n\n

        8. How We Use Personal Information<\/h2>\n\n\n\n

        We may use personal information to:<\/p>\n\n\n\n

          \n
        • Process and fulfill orders<\/li>\n\n\n\n
        • Accept and verify payments<\/li>\n\n\n\n
        • Arrange shipping and delivery<\/li>\n\n\n\n
        • Communicate regarding your order<\/li>\n\n\n\n
        • Provide customer service<\/li>\n\n\n\n
        • Maintain customer accounts<\/li>\n\n\n\n
        • Respond to questions and requests<\/li>\n\n\n\n
        • Send communications you have requested<\/li>\n\n\n\n
        • Operate and improve our website<\/li>\n\n\n\n
        • Protect our website, customers and business against fraud, spam, unauthorized access and other security threats<\/li>\n\n\n\n
        • Maintain appropriate accounting, tax and business records<\/li>\n\n\n\n
        • Meet our legal and regulatory obligations<\/li>\n<\/ul>\n\n\n\n

          We limit the collection and use of personal information to what is reasonably necessary for these purposes.<\/p>\n\n\n\n

          9. Service Providers and Disclosure of Information<\/h2>\n\n\n\n

          We may provide personal information to third-party service providers when necessary to operate our business and provide services to you.<\/p>\n\n\n\n

          These may include providers involved in:<\/p>\n\n\n\n

            \n
          • Website hosting and infrastructure<\/li>\n\n\n\n
          • E-commerce functionality<\/li>\n\n\n\n
          • Payment processing<\/li>\n\n\n\n
          • Shipping and delivery<\/li>\n\n\n\n
          • Email and communications<\/li>\n\n\n\n
          • Website forms<\/li>\n\n\n\n
          • Security and fraud prevention<\/li>\n\n\n\n
          • Analytics or website performance, if enabled<\/li>\n<\/ul>\n\n\n\n

            We do not sell your personal information<\/strong>.<\/p>\n\n\n\n

            Personal information may also be disclosed when required by law or when reasonably necessary to protect Le Rocher Noir, our customers, our rights or the security of our services.<\/p>\n\n\n\n

            10. Processing Outside Qu\u00e9bec or Canada<\/h2>\n\n\n\n

            Some technology, payment, shipping, hosting or other service providers may process or store personal information outside Qu\u00e9bec or Canada.<\/p>\n\n\n\n

            As a result, information processed in another jurisdiction may be subject to the laws applicable in that jurisdiction.<\/p>\n\n\n\n

            Le Rocher Noir takes privacy considerations into account when using service providers that process personal information.<\/p>\n\n\n\n

            11. How Long We Keep Information<\/h2>\n\n\n\n

            We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable legal, tax, accounting, fraud-prevention, warranty, dispute-resolution and business-record requirements.<\/p>\n\n\n\n

            Different types of information may therefore be retained for different periods.<\/p>\n\n\n\n

            When personal information is no longer reasonably required, it may be securely deleted, destroyed or anonymized as appropriate.<\/p>\n\n\n\n

            12. Security<\/h2>\n\n\n\n

            We take reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, disclosure, loss, misuse or alteration.<\/p>\n\n\n\n

            Our website also uses security measures intended to help detect and prevent unauthorized access and malicious activity.<\/p>\n\n\n\n

            However, no method of electronic transmission or storage can be guaranteed to be completely secure.<\/p>\n\n\n\n

            13. Your Privacy Rights<\/h2>\n\n\n\n

            Subject to applicable law, you may have the right to request access to personal information we hold about you and to request that inaccurate or incomplete information be corrected.<\/p>\n\n\n\n

            You may also have additional rights regarding the use, disclosure or deletion of your personal information depending on the circumstances and applicable privacy legislation.<\/p>\n\n\n\n

            Some information cannot be immediately deleted where we are required to retain it for legal, tax, accounting, fraud-prevention or other legitimate purposes.<\/p>\n\n\n\n

            To make a privacy request, please contact us using the information below.<\/p>\n\n\n\n

            14. Privacy Officer<\/h2>\n\n\n\n

            The person responsible for the protection of personal information at Le Rocher Noir is:<\/p>\n\n\n\n

            Privacy Officer<\/strong>
            Le Rocher Noir<\/strong>
            Qu\u00e9bec, Canada
            Email:<\/strong> me@lerochernoir.com<\/p>\n\n\n\n

            Questions, requests or complaints concerning personal information or this Privacy Policy may be directed to the Privacy Officer at the address above.<\/p>\n\n\n\n

            15. Changes to This Privacy Policy<\/h2>\n\n\n\n

            We may update this Privacy Policy when our practices, services, technology or legal obligations change.<\/p>\n\n\n\n

            When changes are made, the revised policy will be published on this website and the Last updated<\/strong> date at the top of the policy will be updated.<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

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