{"id":1244,"date":"2026-09-11T15:41:30","date_gmt":"2026-09-11T15:41:30","guid":{"rendered":"https:\/\/www.lerochernoir.com\/?page_id=1244"},"modified":"2026-10-25T10:43:21","modified_gmt":"2026-10-25T10:43:21","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/www.lerochernoir.com\/fr\/terms-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"<div class=\"wp-block-buttons ext-animate--on is-content-justification-right is-layout-flex wp-container-core-buttons-is-layout-35b94602 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button ext-animate--on\"><a class=\"wp-block-button__link wp-element-button\" href=\"#fr\">Version Fran\u00e7aise<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Last updated: September 11, 2026<\/strong><\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Welcome to Le Rocher Noir. These Terms &amp; Conditions govern your use of our website and the purchase of products from Le Rocher Noir.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">By accessing this website or placing an order, you agree to these Terms &amp; Conditions. Please read them before making a purchase.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Le Rocher Noir operates from Qu\u00e9bec, Canada.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">1. Our Products<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Le Rocher Noir creates small-batch brass objects, collectible coins, EDC pieces and personalized engravings.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Many of our products are individually engraved, finished and assembled by hand. As a result, slight variations in color, patina, polishing, engraving, texture and surface finish are normal and are part of the character of a handmade product.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Product photographs are intended to represent our products as accurately as reasonably possible. However, the appearance of brass and other materials may vary depending on lighting, photography, screen settings and the natural characteristics of the material.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Minor variations between the product received and the photographs displayed on our website are not considered defects.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">2. Made-to-Order Products<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Certain Le Rocher Noir products are made to order.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Production times shown on product pages are estimates and refer to the time required to manufacture and prepare an order <strong>before shipping<\/strong>.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Our current typical production time for made-to-order products is approximately <strong>3 to 5 business days<\/strong>, unless otherwise indicated on the product page.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Production times may occasionally be longer due to order volume, material availability, equipment issues or other circumstances outside our reasonable control.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">3. Limited Editions<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Certain Le Rocher Noir products are produced as limited editions.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">When a product is described as individually numbered or as part of a specific edition, such as <strong>1 of 25<\/strong>, the edition quantity refers to the maximum number intended for that particular edition unless otherwise stated.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Edition numbers may be assigned according to production or fulfillment order and cannot be selected unless we specifically offer that option.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Certificates of Authenticity, when included, relate to the corresponding product and edition.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">4. Personalized and Custom Products<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">When ordering personalized engraving or another customized product, you are responsible for ensuring that all text, spelling, dates, initials and other information submitted to us are correct.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We may reproduce personalization exactly as submitted.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Once production of a personalized or custom product has begun, the order may not be changed or cancelled.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Personalized and custom-made products generally cannot be returned or exchanged unless the product arrives damaged, defective, or we made an error in fulfilling your personalization instructions.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We reserve the right to refuse personalization requests containing unlawful, hateful, infringing or otherwise inappropriate material.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">You must have the necessary rights or permission to provide any artwork, logo, text or other material submitted to us for custom engraving.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">5. Prices and Payment<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Prices displayed on our website are shown in the currency indicated on the website and may change without notice.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Applicable taxes, shipping charges and other costs will be displayed during checkout where applicable.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Payment must be successfully authorized before an order can be processed.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Payments are processed through third-party payment providers, including Square. Le Rocher Noir does not directly store complete payment card information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">6. Orders<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Submitting an order does not necessarily constitute final acceptance of the order by Le Rocher Noir.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We reserve the right to cancel or refuse an order in circumstances including suspected fraud, payment problems, incorrect pricing, inventory or material shortages, technical errors, inability to fulfill a customization request, or shipping restrictions.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">If we cancel an order after payment has been collected, the applicable amount will be refunded.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We may contact you if additional information is required to complete your order.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">7. Shipping<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Orders are shipped from Qu\u00e9bec, Canada.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Shipping costs and available services are determined according to the destination, products ordered and shipping options available at checkout.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Estimated delivery times provided by Le Rocher Noir, shipping platforms or carriers are estimates and are not guaranteed unless expressly stated otherwise.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Once an order has been transferred to a shipping carrier, circumstances such as weather, customs processing, carrier delays and other events outside our control may affect delivery.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Customers are responsible for providing a complete and accurate shipping address.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Additional costs resulting from an incorrect or incomplete address may be the responsibility of the customer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">8. International Orders, Customs and Import Charges<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">International orders may be subject to customs processing, import duties, tariffs, taxes, brokerage charges or other fees imposed by the destination country or carrier.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Unless explicitly stated otherwise during checkout, these charges are <strong>not included in the product or shipping price<\/strong> and are the responsibility of the recipient.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Customs regulations and charges vary by country and may change without notice.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Le Rocher Noir is not responsible for delays caused by customs authorities or for import charges imposed by another jurisdiction.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">9. Returns, Exchanges and Damaged Products<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Return and exchange eligibility is governed by our <strong>Shipping &amp; Returns Policy<\/strong>, where applicable.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Because many Le Rocher Noir products are made to order, individually finished, limited edition or personalized, certain products may not be eligible for return or exchange.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">If your order arrives damaged, defective or incorrect, contact us as soon as reasonably possible with your order information and photographs of the product and packaging so we can assess the situation.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Nothing in these Terms &amp; Conditions limits rights or remedies that cannot legally be excluded under applicable consumer-protection laws.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">10. Copyright &amp; Intellectual Property<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Unless otherwise indicated, original designs, artwork, illustrations, engravings, photographs, product images, graphics, logos, branding, text and other original creative content displayed on this website are owned by or licensed to <strong>Le Rocher Noir<\/strong> and are protected by applicable copyright and intellectual property laws.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Unless expressly authorized in writing by Le Rocher Noir, you may not copy, reproduce, modify, distribute, publish, sell, manufacture from, commercially exploit or otherwise use our protected designs, artwork, photographs or other content, in whole or in substantial part.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Purchasing a Le Rocher Noir product gives you ownership of the physical product purchased. <strong>It does not transfer ownership of the copyright, artwork, design or other intellectual property associated with that product.<\/strong><\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Our product photographs and other website imagery may not be used for commercial purposes, advertisements, marketplace listings, resale listings, social media advertising, reproduction of our products or promotion of third-party products without our prior written permission.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Unauthorized reproduction or commercial use of Le Rocher Noir artwork or designs may constitute infringement of our intellectual property rights.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>\u00a9 2026 Le Rocher Noir. All rights reserved.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">11. Le Rocher Noir Name and Branding<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">The Le Rocher Noir name, logos, visual identity and associated branding may not be used in a manner that falsely suggests affiliation with, endorsement by or authorization from Le Rocher Noir.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Nothing on this website grants a licence to use Le Rocher Noir branding except with our prior authorization.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">12. Website Use<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">You agree not to use this website in a way that:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Violates applicable law<\/li>\n\n\n\n<li class=\"ext-animate--on\">Attempts to gain unauthorized access to the website or customer accounts<\/li>\n\n\n\n<li class=\"ext-animate--on\">Interferes with the operation or security of the website<\/li>\n\n\n\n<li class=\"ext-animate--on\">Introduces malicious software or automated attacks<\/li>\n\n\n\n<li class=\"ext-animate--on\">Attempts to commit fraud<\/li>\n\n\n\n<li class=\"ext-animate--on\">Scrapes or systematically extracts our content for unauthorized commercial use<\/li>\n\n\n\n<li class=\"ext-animate--on\">Infringes the rights of Le Rocher Noir or another person<\/li>\n<\/ul>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We may restrict access to the website when reasonably necessary to protect our customers, systems or business.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">13. Availability of the Website<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We make reasonable efforts to keep our website accurate and available but cannot guarantee uninterrupted or error-free operation.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We may modify, suspend or discontinue portions of the website, products or services when necessary.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Product descriptions, photographs, prices and availability may occasionally contain errors. Where an error materially affects an order, we may contact you to correct the issue or cancel and refund the affected order.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">14. Limitation of Liability<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">To the extent permitted by applicable law, Le Rocher Noir will not be responsible for indirect, incidental or consequential losses arising from use of this website or circumstances outside our reasonable control.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Nothing in these Terms &amp; Conditions excludes or limits liability or consumer rights where doing so would be prohibited by applicable law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">15. Privacy<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Your use of this website and personal information provided to Le Rocher Noir are also subject to our <strong>Politique de confidentialit\u00e9<\/strong>.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Our Privacy Policy explains how we collect, use, disclose and protect personal information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">16. Changes to These Terms<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We may update these Terms &amp; Conditions from time to time to reflect changes to our products, services, business practices or legal requirements.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">The version published on this website at the time of your purchase will generally apply to that transaction, subject to applicable law.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">The <strong>Last updated<\/strong> date at the top of this page indicates when these Terms were most recently revised.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">17. Governing Law<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">These Terms &amp; Conditions are governed by the applicable laws of <strong>Qu\u00e9bec and Canada<\/strong>, without limiting any mandatory consumer rights that may apply.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">18. Contact Us<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Questions regarding these Terms &amp; Conditions may be directed to:<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Le Rocher Noir<\/strong><br><strong>Email:<\/strong> me@lerochernoir.com<\/p>\n\n\n\n<div class=\"wp-block-group alignfull ext-animate--off has-global-padding is-layout-constrained wp-block-group-is-layout-constrained has-background\" style=\"min-height:100px;padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);background-image:url(&apos;https:\/\/www.lerochernoir.com\/wp-content\/uploads\/2026\/09\/bg-split-grit-2x.png&apos;);background-position:50% 50%;background-size:cover;\"><\/div>\n\n\n\n<h1 id=\"fr\" class=\"wp-block-heading ext-animate--on\" style=\"font-size:clamp(2.795rem, 2.795rem + ((1vw - 0.2rem) * 2.605), 5.4rem);\">Termes et conditions<\/h1>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Bienvenue chez Le Rocher Noir. Les pr\u00e9sents Termes et conditions r\u00e9gissent votre utilisation de notre site Web ainsi que l\u2019achat de produits aupr\u00e8s de Le Rocher Noir.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">En acc\u00e9dant \u00e0 ce site Web ou en passant une commande, vous acceptez les pr\u00e9sents Termes et conditions. Veuillez les lire attentivement avant d\u2019effectuer un achat.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Le Rocher Noir exerce ses activit\u00e9s au Qu\u00e9bec, Canada.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\"><strong>1. Nos produits<\/strong><\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Le Rocher Noir cr\u00e9e des objets en laiton produits en petites s\u00e9ries, des pi\u00e8ces de collection, des objets EDC et des gravures personnalis\u00e9es.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Plusieurs de nos produits sont grav\u00e9s, finis et assembl\u00e9s individuellement \u00e0 la main. Par cons\u00e9quent, de l\u00e9g\u00e8res variations de couleur, de patine, de polissage, de gravure, de texture et de finition de surface sont normales et font partie du caract\u00e8re d\u2019un produit fait \u00e0 la main.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Les photographies de produits visent \u00e0 repr\u00e9senter nos produits aussi fid\u00e8lement que raisonnablement possible. Toutefois, l\u2019apparence du laiton et des autres mat\u00e9riaux peut varier selon l\u2019\u00e9clairage, la photographie, les r\u00e9glages de votre \u00e9cran et les caract\u00e9ristiques naturelles du mat\u00e9riau.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Les variations mineures entre le produit re\u00e7u et les photographies pr\u00e9sent\u00e9es sur notre site Web ne sont pas consid\u00e9r\u00e9es comme des d\u00e9fauts.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\"><strong>2. Produits fabriqu\u00e9s sur commande<\/strong><\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Certains produits Le Rocher Noir sont fabriqu\u00e9s sur commande.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Les d\u00e9lais de production indiqu\u00e9s sur les pages de produits sont des estimations et correspondent au temps n\u00e9cessaire pour fabriquer et pr\u00e9parer une commande avant son exp\u00e9dition.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Notre d\u00e9lai de production habituel pour les produits fabriqu\u00e9s sur commande est actuellement d\u2019environ <strong>3 \u00e0 5 jours ouvrables<\/strong>, sauf indication contraire sur la page du produit.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Les d\u00e9lais de production peuvent occasionnellement \u00eatre plus longs en raison du volume de commandes, de la disponibilit\u00e9 des mat\u00e9riaux, de probl\u00e8mes d\u2019\u00e9quipement ou d\u2019autres circonstances ind\u00e9pendantes de notre volont\u00e9.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\"><strong>3. \u00c9ditions limit\u00e9es<\/strong><\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Certains produits Le Rocher Noir sont offerts en \u00e9ditions limit\u00e9es.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Lorsqu\u2019un produit est d\u00e9crit comme \u00e9tant num\u00e9rot\u00e9 individuellement ou faisant partie d\u2019une \u00e9dition pr\u00e9cise, par exemple <strong>1 sur 25<\/strong>, la quantit\u00e9 indiqu\u00e9e correspond au nombre maximal pr\u00e9vu pour cette \u00e9dition particuli\u00e8re, sauf indication contraire.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Les num\u00e9ros d\u2019\u00e9dition peuvent \u00eatre attribu\u00e9s selon l\u2019ordre de production ou de traitement des commandes et ne peuvent pas \u00eatre choisis, sauf si nous offrons express\u00e9ment cette option.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Les certificats d\u2019authenticit\u00e9, lorsqu\u2019ils sont inclus, sont associ\u00e9s au produit et \u00e0 l\u2019\u00e9dition correspondants.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\"><strong>4. Produits personnalis\u00e9s et sur mesure<\/strong><\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Lorsque vous commandez une gravure personnalis\u00e9e ou un autre produit sur mesure, vous \u00eates responsable de vous assurer que tous les textes, orthographes, dates, initiales et autres renseignements que vous nous transmettez sont exacts.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Nous pouvons reproduire la personnalisation exactement telle qu\u2019elle nous a \u00e9t\u00e9 soumise.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Une fois la production d\u2019un produit personnalis\u00e9 ou sur mesure commenc\u00e9e, la commande ne peut plus \u00eatre modifi\u00e9e ou annul\u00e9e.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Les produits personnalis\u00e9s et fabriqu\u00e9s sur mesure ne peuvent g\u00e9n\u00e9ralement pas \u00eatre retourn\u00e9s ou \u00e9chang\u00e9s, sauf si le produit arrive endommag\u00e9 ou d\u00e9fectueux, ou si nous avons commis une erreur dans l\u2019ex\u00e9cution de vos instructions de personnalisation.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Nous nous r\u00e9servons le droit de refuser toute demande de personnalisation contenant du contenu ill\u00e9gal, haineux, portant atteinte aux droits d\u2019autrui ou autrement inappropri\u00e9.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Vous devez disposer des droits ou autorisations n\u00e9cessaires pour nous fournir toute illustration, tout logo, texte ou autre contenu destin\u00e9 \u00e0 une gravure personnalis\u00e9e.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\"><strong>5. Prix et paiement<\/strong><\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Les prix affich\u00e9s sur notre site Web sont indiqu\u00e9s dans la devise affich\u00e9e sur le site et peuvent \u00eatre modifi\u00e9s sans pr\u00e9avis.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Les taxes applicables, les frais d\u2019exp\u00e9dition et les autres frais seront affich\u00e9s lors du paiement, lorsqu\u2019ils s\u2019appliquent.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Le paiement doit \u00eatre autoris\u00e9 avec succ\u00e8s avant qu\u2019une commande puisse \u00eatre trait\u00e9e.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Les paiements sont trait\u00e9s par des fournisseurs de services de paiement tiers, notamment Square. Le Rocher Noir ne conserve pas directement les renseignements complets de votre carte de paiement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\"><strong>6. Commandes<\/strong><\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">La soumission d\u2019une commande ne constitue pas n\u00e9cessairement son acceptation d\u00e9finitive par Le Rocher Noir.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Nous nous r\u00e9servons le droit d\u2019annuler ou de refuser une commande dans certaines circonstances, notamment en cas de fraude pr\u00e9sum\u00e9e, de probl\u00e8me de paiement, de prix incorrect, de manque de stock ou de mat\u00e9riaux, d\u2019erreur technique, d\u2019impossibilit\u00e9 de r\u00e9aliser une demande de personnalisation ou de restrictions li\u00e9es \u00e0 l\u2019exp\u00e9dition.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Si nous annulons une commande apr\u00e8s avoir re\u00e7u le paiement, le montant applicable sera rembours\u00e9.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Nous pouvons communiquer avec vous si des renseignements suppl\u00e9mentaires sont n\u00e9cessaires pour compl\u00e9ter votre commande.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\"><strong>7. Exp\u00e9dition<\/strong><\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Les commandes sont exp\u00e9di\u00e9es \u00e0 partir du Qu\u00e9bec, Canada.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Les frais d\u2019exp\u00e9dition et les services disponibles sont d\u00e9termin\u00e9s en fonction de la destination, des produits command\u00e9s et des options d\u2019exp\u00e9dition disponibles lors du paiement.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Les d\u00e9lais de livraison estim\u00e9s fournis par Le Rocher Noir, les plateformes d\u2019exp\u00e9dition ou les transporteurs sont des estimations et ne sont pas garantis, sauf indication expresse contraire.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Une fois qu\u2019une commande a \u00e9t\u00e9 remise au transporteur, certaines circonstances comme les conditions m\u00e9t\u00e9orologiques, le traitement douanier, les retards du transporteur et d\u2019autres \u00e9v\u00e9nements ind\u00e9pendants de notre volont\u00e9 peuvent avoir une incidence sur la livraison.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Les clients sont responsables de fournir une adresse de livraison compl\u00e8te et exacte.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Les frais suppl\u00e9mentaires r\u00e9sultant d\u2019une adresse incorrecte ou incompl\u00e8te peuvent \u00eatre \u00e0 la charge du client.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\"><strong>8. Commandes internationales, douanes et frais d\u2019importation<\/strong><\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Les commandes internationales peuvent \u00eatre soumises \u00e0 des proc\u00e9dures douani\u00e8res, des droits d\u2019importation, des tarifs, des taxes, des frais de courtage ou d\u2019autres frais impos\u00e9s par le pays de destination ou le transporteur.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Sauf indication contraire explicite lors du paiement, ces frais ne sont pas inclus dans le prix du produit ou de l\u2019exp\u00e9dition et sont \u00e0 la charge du destinataire.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Les r\u00e8glements et frais douaniers varient selon les pays et peuvent \u00eatre modifi\u00e9s sans pr\u00e9avis.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Le Rocher Noir n\u2019est pas responsable des retards caus\u00e9s par les autorit\u00e9s douani\u00e8res ni des frais d\u2019importation impos\u00e9s par une autre juridiction.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\"><strong>9. Retours, \u00e9changes et produits endommag\u00e9s<\/strong><\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">L\u2019admissibilit\u00e9 aux retours et aux \u00e9changes est r\u00e9gie par notre <strong>Politique d\u2019exp\u00e9dition et de retours<\/strong>, lorsqu\u2019elle s\u2019applique.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Comme plusieurs produits Le Rocher Noir sont fabriqu\u00e9s sur commande, finis individuellement, offerts en \u00e9dition limit\u00e9e ou personnalis\u00e9s, certains produits peuvent ne pas \u00eatre admissibles \u00e0 un retour ou \u00e0 un \u00e9change.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Si votre commande arrive endommag\u00e9e, d\u00e9fectueuse ou incorrecte, veuillez communiquer avec nous d\u00e8s que raisonnablement possible en nous fournissant les renseignements relatifs \u00e0 votre commande ainsi que des photos du produit et de l\u2019emballage afin que nous puissions \u00e9valuer la situation.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Aucune disposition des pr\u00e9sents Termes et conditions ne limite les droits ou recours qui ne peuvent l\u00e9galement \u00eatre exclus en vertu des lois applicables en mati\u00e8re de protection des consommateurs.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\"><strong>10. Droit d\u2019auteur et propri\u00e9t\u00e9 intellectuelle<\/strong><\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Sauf indication contraire, les cr\u00e9ations originales, illustrations, gravures, photographies, images de produits, \u00e9l\u00e9ments graphiques, logos, \u00e9l\u00e9ments de marque, textes et autres contenus cr\u00e9atifs originaux pr\u00e9sent\u00e9s sur ce site Web appartiennent \u00e0 Le Rocher Noir ou sont utilis\u00e9s sous licence et sont prot\u00e9g\u00e9s par les lois applicables en mati\u00e8re de droit d\u2019auteur et de propri\u00e9t\u00e9 intellectuelle.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Sauf autorisation \u00e9crite expresse de Le Rocher Noir, vous ne pouvez pas copier, reproduire, modifier, distribuer, publier, vendre, fabriquer \u00e0 partir de nos cr\u00e9ations, exploiter commercialement ou autrement utiliser nos cr\u00e9ations prot\u00e9g\u00e9es, illustrations, photographies ou autres contenus, en totalit\u00e9 ou en partie substantielle.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">L\u2019achat d\u2019un produit Le Rocher Noir vous conf\u00e8re la propri\u00e9t\u00e9 du produit physique achet\u00e9. Il ne transf\u00e8re aucun droit de propri\u00e9t\u00e9 sur le droit d\u2019auteur, l\u2019illustration, le design ou toute autre propri\u00e9t\u00e9 intellectuelle associ\u00e9e \u00e0 ce produit.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Nos photographies de produits et les autres images de notre site Web ne peuvent pas \u00eatre utilis\u00e9es \u00e0 des fins commerciales, dans des publicit\u00e9s, des annonces sur des places de march\u00e9, des annonces de revente, des publicit\u00e9s sur les m\u00e9dias sociaux, pour reproduire nos produits ou pour promouvoir des produits tiers sans notre autorisation \u00e9crite pr\u00e9alable.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Toute reproduction ou utilisation commerciale non autoris\u00e9e des cr\u00e9ations ou designs de Le Rocher Noir peut constituer une violation de nos droits de propri\u00e9t\u00e9 intellectuelle.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>\u00a9 2026 Le Rocher Noir. Tous droits r\u00e9serv\u00e9s.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\"><strong>11. Nom et image de marque Le Rocher Noir<\/strong><\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Le nom Le Rocher Noir, ses logos, son identit\u00e9 visuelle et les \u00e9l\u00e9ments de marque qui y sont associ\u00e9s ne peuvent \u00eatre utilis\u00e9s d\u2019une mani\u00e8re laissant faussement croire \u00e0 une affiliation, une approbation ou une autorisation de la part de Le Rocher Noir.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Aucune disposition de ce site Web n\u2019accorde de licence permettant d\u2019utiliser l\u2019image de marque Le Rocher Noir sans notre autorisation pr\u00e9alable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\"><strong>12. Utilisation du site Web<\/strong><\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Vous acceptez de ne pas utiliser ce site Web d\u2019une mani\u00e8re qui :<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Enfreint les lois applicables<\/li>\n\n\n\n<li class=\"ext-animate--on\">Tente d\u2019obtenir un acc\u00e8s non autoris\u00e9 au site Web ou aux comptes clients<\/li>\n\n\n\n<li class=\"ext-animate--on\">Nuit au fonctionnement ou \u00e0 la s\u00e9curit\u00e9 du site Web<\/li>\n\n\n\n<li class=\"ext-animate--on\">Introduit des logiciels malveillants ou effectue des attaques automatis\u00e9es<\/li>\n\n\n\n<li class=\"ext-animate--on\">Tente de commettre une fraude<\/li>\n\n\n\n<li class=\"ext-animate--on\">Recueille ou extrait syst\u00e9matiquement notre contenu \u00e0 des fins commerciales non autoris\u00e9es<\/li>\n\n\n\n<li class=\"ext-animate--on\">Porte atteinte aux droits de Le Rocher Noir ou d\u2019une autre personne<\/li>\n<\/ul>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Nous pouvons restreindre l\u2019acc\u00e8s au site Web lorsque cela est raisonnablement n\u00e9cessaire pour prot\u00e9ger nos clients, nos syst\u00e8mes ou notre entreprise.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\"><strong>13. Disponibilit\u00e9 du site Web<\/strong><\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Nous faisons des efforts raisonnables pour maintenir notre site Web exact et accessible, mais nous ne pouvons garantir un fonctionnement continu ou exempt d\u2019erreurs.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Nous pouvons modifier, suspendre ou interrompre certaines parties du site Web, certains produits ou certains services lorsque cela est n\u00e9cessaire.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Les descriptions de produits, photographies, prix et disponibilit\u00e9s peuvent occasionnellement contenir des erreurs. Lorsqu\u2019une erreur a une incidence importante sur une commande, nous pouvons communiquer avec vous afin de corriger la situation ou annuler et rembourser la commande concern\u00e9e.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\"><strong>14. Limitation de responsabilit\u00e9<\/strong><\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Dans la mesure permise par les lois applicables, Le Rocher Noir ne peut \u00eatre tenu responsable des pertes indirectes, accessoires ou cons\u00e9cutives d\u00e9coulant de l\u2019utilisation de ce site Web ou de circonstances ind\u00e9pendantes de notre volont\u00e9.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Aucune disposition des pr\u00e9sents Termes et conditions n\u2019exclut ni ne limite une responsabilit\u00e9 ou des droits des consommateurs lorsqu\u2019une telle exclusion ou limitation est interdite par la loi applicable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\"><strong>15. Confidentialit\u00e9<\/strong><\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Votre utilisation de ce site Web et les renseignements personnels fournis \u00e0 Le Rocher Noir sont \u00e9galement assujettis \u00e0 notre <strong>Politique de confidentialit\u00e9<\/strong>.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Notre Politique de confidentialit\u00e9 explique comment nous recueillons, utilisons, communiquons et prot\u00e9geons vos renseignements personnels.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\"><strong>16. Modifications des pr\u00e9sents Termes<\/strong><\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Nous pouvons mettre \u00e0 jour les pr\u00e9sents Termes et conditions de temps \u00e0 autre afin de tenir compte des changements apport\u00e9s \u00e0 nos produits, nos services, nos pratiques commerciales ou nos obligations l\u00e9gales.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">La version publi\u00e9e sur ce site Web au moment de votre achat s\u2019appliquera g\u00e9n\u00e9ralement \u00e0 cette transaction, sous r\u00e9serve des lois applicables.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">La date de <strong>Derni\u00e8re mise \u00e0 jour<\/strong> indiqu\u00e9e au d\u00e9but de cette page correspond \u00e0 la derni\u00e8re r\u00e9vision des pr\u00e9sents Termes et conditions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\"><strong>17. Droit applicable<\/strong><\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Les pr\u00e9sents Termes et conditions sont r\u00e9gis par les lois applicables du Qu\u00e9bec et du Canada, sans limiter les droits obligatoires des consommateurs qui pourraient s\u2019appliquer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\"><strong>18. Nous joindre<\/strong><\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Pour toute question concernant les pr\u00e9sents Termes et conditions, veuillez communiquer avec :<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Le Rocher Noir<\/strong><br>Qu\u00e9bec, Canada<br>Courriel : me@lerochernoir.com<\/p>","protected":false},"excerpt":{"rendered":"<p>Last updated: September 11, 2026 Welcome to Le Rocher Noir. These Terms &amp; Conditions govern your use of our website and the purchase of products from Le Rocher Noir. By accessing this website or placing an order, you agree to these Terms &amp; Conditions. Please read them before making a purchase. 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