{"id":1244,"date":"2026-09-11T15:41:30","date_gmt":"2026-09-11T15:41:30","guid":{"rendered":"https:\/\/www.lerochernoir.com\/?page_id=1244"},"modified":"2026-09-11T15:41:31","modified_gmt":"2026-09-11T15:41:31","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/www.lerochernoir.com\/fr\/terms-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"<p class=\"ext-animate--on wp-block-paragraph\"><strong>Last updated: September 11, 2026<\/strong><\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Welcome to Le Rocher Noir. These Terms &amp; Conditions govern your use of our website and the purchase of products from Le Rocher Noir.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">By accessing this website or placing an order, you agree to these Terms &amp; Conditions. Please read them before making a purchase.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Le Rocher Noir operates from Qu\u00e9bec, Canada.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">1. Our Products<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Le Rocher Noir creates small-batch brass objects, collectible coins, EDC pieces and personalized engravings.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Many of our products are individually engraved, finished and assembled by hand. As a result, slight variations in color, patina, polishing, engraving, texture and surface finish are normal and are part of the character of a handmade product.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Product photographs are intended to represent our products as accurately as reasonably possible. However, the appearance of brass and other materials may vary depending on lighting, photography, screen settings and the natural characteristics of the material.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Minor variations between the product received and the photographs displayed on our website are not considered defects.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">2. Made-to-Order Products<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Certain Le Rocher Noir products are made to order.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Production times shown on product pages are estimates and refer to the time required to manufacture and prepare an order <strong>before shipping<\/strong>.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Our current typical production time for made-to-order products is approximately <strong>3 to 5 business days<\/strong>, unless otherwise indicated on the product page.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Production times may occasionally be longer due to order volume, material availability, equipment issues or other circumstances outside our reasonable control.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">3. Limited Editions<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Certain Le Rocher Noir products are produced as limited editions.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">When a product is described as individually numbered or as part of a specific edition, such as <strong>1 of 25<\/strong>, the edition quantity refers to the maximum number intended for that particular edition unless otherwise stated.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Edition numbers may be assigned according to production or fulfillment order and cannot be selected unless we specifically offer that option.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Certificates of Authenticity, when included, relate to the corresponding product and edition.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">4. Personalized and Custom Products<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">When ordering personalized engraving or another customized product, you are responsible for ensuring that all text, spelling, dates, initials and other information submitted to us are correct.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We may reproduce personalization exactly as submitted.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Once production of a personalized or custom product has begun, the order may not be changed or cancelled.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Personalized and custom-made products generally cannot be returned or exchanged unless the product arrives damaged, defective, or we made an error in fulfilling your personalization instructions.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We reserve the right to refuse personalization requests containing unlawful, hateful, infringing or otherwise inappropriate material.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">You must have the necessary rights or permission to provide any artwork, logo, text or other material submitted to us for custom engraving.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">5. Prices and Payment<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Prices displayed on our website are shown in the currency indicated on the website and may change without notice.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Applicable taxes, shipping charges and other costs will be displayed during checkout where applicable.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Payment must be successfully authorized before an order can be processed.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Payments are processed through third-party payment providers, including Square. Le Rocher Noir does not directly store complete payment card information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">6. Orders<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Submitting an order does not necessarily constitute final acceptance of the order by Le Rocher Noir.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We reserve the right to cancel or refuse an order in circumstances including suspected fraud, payment problems, incorrect pricing, inventory or material shortages, technical errors, inability to fulfill a customization request, or shipping restrictions.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">If we cancel an order after payment has been collected, the applicable amount will be refunded.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We may contact you if additional information is required to complete your order.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">7. Shipping<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Orders are shipped from Qu\u00e9bec, Canada.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Shipping costs and available services are determined according to the destination, products ordered and shipping options available at checkout.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Estimated delivery times provided by Le Rocher Noir, shipping platforms or carriers are estimates and are not guaranteed unless expressly stated otherwise.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Once an order has been transferred to a shipping carrier, circumstances such as weather, customs processing, carrier delays and other events outside our control may affect delivery.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Customers are responsible for providing a complete and accurate shipping address.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Additional costs resulting from an incorrect or incomplete address may be the responsibility of the customer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">8. International Orders, Customs and Import Charges<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">International orders may be subject to customs processing, import duties, tariffs, taxes, brokerage charges or other fees imposed by the destination country or carrier.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Unless explicitly stated otherwise during checkout, these charges are <strong>not included in the product or shipping price<\/strong> and are the responsibility of the recipient.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Customs regulations and charges vary by country and may change without notice.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Le Rocher Noir is not responsible for delays caused by customs authorities or for import charges imposed by another jurisdiction.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">9. Returns, Exchanges and Damaged Products<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Return and exchange eligibility is governed by our <strong>Shipping &amp; Returns Policy<\/strong>, where applicable.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Because many Le Rocher Noir products are made to order, individually finished, limited edition or personalized, certain products may not be eligible for return or exchange.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">If your order arrives damaged, defective or incorrect, contact us as soon as reasonably possible with your order information and photographs of the product and packaging so we can assess the situation.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Nothing in these Terms &amp; Conditions limits rights or remedies that cannot legally be excluded under applicable consumer-protection laws.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">10. Copyright &amp; Intellectual Property<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Unless otherwise indicated, original designs, artwork, illustrations, engravings, photographs, product images, graphics, logos, branding, text and other original creative content displayed on this website are owned by or licensed to <strong>Le Rocher Noir<\/strong> and are protected by applicable copyright and intellectual property laws.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Unless expressly authorized in writing by Le Rocher Noir, you may not copy, reproduce, modify, distribute, publish, sell, manufacture from, commercially exploit or otherwise use our protected designs, artwork, photographs or other content, in whole or in substantial part.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Purchasing a Le Rocher Noir product gives you ownership of the physical product purchased. <strong>It does not transfer ownership of the copyright, artwork, design or other intellectual property associated with that product.<\/strong><\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Our product photographs and other website imagery may not be used for commercial purposes, advertisements, marketplace listings, resale listings, social media advertising, reproduction of our products or promotion of third-party products without our prior written permission.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Unauthorized reproduction or commercial use of Le Rocher Noir artwork or designs may constitute infringement of our intellectual property rights.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>\u00a9 2026 Le Rocher Noir. All rights reserved.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">11. Le Rocher Noir Name and Branding<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">The Le Rocher Noir name, logos, visual identity and associated branding may not be used in a manner that falsely suggests affiliation with, endorsement by or authorization from Le Rocher Noir.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Nothing on this website grants a licence to use Le Rocher Noir branding except with our prior authorization.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">12. Website Use<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">You agree not to use this website in a way that:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Violates applicable law<\/li>\n\n\n\n<li class=\"ext-animate--on\">Attempts to gain unauthorized access to the website or customer accounts<\/li>\n\n\n\n<li class=\"ext-animate--on\">Interferes with the operation or security of the website<\/li>\n\n\n\n<li class=\"ext-animate--on\">Introduces malicious software or automated attacks<\/li>\n\n\n\n<li class=\"ext-animate--on\">Attempts to commit fraud<\/li>\n\n\n\n<li class=\"ext-animate--on\">Scrapes or systematically extracts our content for unauthorized commercial use<\/li>\n\n\n\n<li class=\"ext-animate--on\">Infringes the rights of Le Rocher Noir or another person<\/li>\n<\/ul>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We may restrict access to the website when reasonably necessary to protect our customers, systems or business.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">13. Availability of the Website<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We make reasonable efforts to keep our website accurate and available but cannot guarantee uninterrupted or error-free operation.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We may modify, suspend or discontinue portions of the website, products or services when necessary.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Product descriptions, photographs, prices and availability may occasionally contain errors. Where an error materially affects an order, we may contact you to correct the issue or cancel and refund the affected order.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">14. Limitation of Liability<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">To the extent permitted by applicable law, Le Rocher Noir will not be responsible for indirect, incidental or consequential losses arising from use of this website or circumstances outside our reasonable control.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Nothing in these Terms &amp; Conditions excludes or limits liability or consumer rights where doing so would be prohibited by applicable law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">15. Privacy<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Your use of this website and personal information provided to Le Rocher Noir are also subject to our <strong>Politique de confidentialit\u00e9<\/strong>.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Our Privacy Policy explains how we collect, use, disclose and protect personal information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">16. Changes to These Terms<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We may update these Terms &amp; Conditions from time to time to reflect changes to our products, services, business practices or legal requirements.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">The version published on this website at the time of your purchase will generally apply to that transaction, subject to applicable law.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">The <strong>Last updated<\/strong> date at the top of this page indicates when these Terms were most recently revised.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">17. Governing Law<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">These Terms &amp; Conditions are governed by the applicable laws of <strong>Qu\u00e9bec and Canada<\/strong>, without limiting any mandatory consumer rights that may apply.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">18. Contact Us<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Questions regarding these Terms &amp; Conditions may be directed to:<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Le Rocher Noir<\/strong><br>Qu\u00e9bec, Canada<br><strong>Email:<\/strong> contact@lerochernoir.com<\/p>","protected":false},"excerpt":{"rendered":"<p>Last updated: September 11, 2026 Welcome to Le Rocher Noir. These Terms &amp; Conditions govern your use of our website and the purchase of products from Le Rocher Noir. By accessing this website or placing an order, you agree to these Terms &amp; Conditions. Please read them before making a purchase. Le Rocher Noir operates [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-with-title","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","footnotes":""},"class_list":["post-1244","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.lerochernoir.com\/fr\/wp-json\/wp\/v2\/pages\/1244","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lerochernoir.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lerochernoir.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lerochernoir.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lerochernoir.com\/fr\/wp-json\/wp\/v2\/comments?post=1244"}],"version-history":[{"count":1,"href":"https:\/\/www.lerochernoir.com\/fr\/wp-json\/wp\/v2\/pages\/1244\/revisions"}],"predecessor-version":[{"id":1245,"href":"https:\/\/www.lerochernoir.com\/fr\/wp-json\/wp\/v2\/pages\/1244\/revisions\/1245"}],"wp:attachment":[{"href":"https:\/\/www.lerochernoir.com\/fr\/wp-json\/wp\/v2\/media?parent=1244"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}